HRPA Practice Exam 2025 – Complete Exam Prep Guide

In cases of workplace harassment, initiating resolution through mediation is typically recommended as the first step. Mediation serves as a constructive approach that encourages dialogue between the parties involved. It provides an opportunity for the individuals to express their perspectives, understand each other's viewpoints, and potentially reach an amicable solution without escalating the situation further.

Mediation is preferable as it can help to de-escalate tension, fostering a workplace environment that promotes open communication and conflict resolution. This step is often voluntary and facilitated by a neutral third party who can help guide the conversation and encourage mutual understanding. It allows the parties to maintain control over the outcome, which can result in a more satisfactory resolution for all involved.

This initial step is beneficial in that it can resolve misunderstandings or miscommunications before they escalate to more severe actions, such as formal investigations or disciplinary measures. Addressing harassment complaints through mediation can save time, reduce costs, and help maintain working relationships.